Política de envío
SHIPPING AND SHIPPING COSTS
a) General information
The Products and services offered on the Site are only available for delivery in the fifty 50 states of the United States of America (with the exception of Puerto Rico).
Orders will be delivered within an estimated period of three (2-5) business days. It is specified again that an order will not be shipped unless there is confirmation of payment and product availability.
Notwithstanding all of the above, in certain promotions or campaigns such as Black Friday or Christmas and in new product launches, the delivery time may be affected and delays of up to 15 business days may occur.
Business days shall refer to any day other than Saturday, Sunday, or officially indicated non-business day. In any case, an order will be delivered within a maximum period of thirty (30) days after the day following order confirmation, subject to full payment of the price, the availability of products and the acceptance and compliance of these Terms of Use.
If it is not delivered within this period, you will have the right to cancel your order in accordance with the terms established in the "Late delivery" section.
The products will be sent by post or through the chosen Courier service, as the case may be and/or according to the delivery options selected or available in your area. In the event that, during the scheduled delivery process, you are not at the address indicated for delivery, the Carrier will leave a delivery notice in your mailbox whenever possible, and you must contact the Carrier to reschedule the delivery of your order. However, if you do not contact the Carrier, the latter will make another delivery attempt, on the date and time that it determines at its discretion.
The carrier, therefore, will make 2 attempts to deliver the package, in case none of those attempts is favorable, the package will return to our distribution center and, after contacting you, its delivery will be scheduled again, and any additional shipping costs that may be generated will be passed on to you.
b) Late delivery / loss
In case of late delivery, that is, thirty (30) days after the order confirmation, you can cancel the order, as well as receive a refund of the total amount of your order (including shipping costs), by contacting Customer Service.
Also, in case of loss of the order during the delivery process, you will have the right to request the cancellation of the order, as well as receive a refund of the total amount of your order (including shipping costs), via the same payment method used in the moment of making the purchase, except when it is proven that the loss, loss or impossibility of delivery resulted from causes attributable to you.
We inform you that, if the system is enabled in your delivery area, you can track your order through the Carrier's tracking system and/or through our Customer Service.
c) Receipt
A delivery will be deemed to have been completed as soon as the Carrier makes the Product(s) available to you or to a third party designated by you, at the address registered at the time of purchase.
It will be your responsibility to verify the compliance and integrity of the Product(s) delivered immediately after receiving it(them). The products will be your responsibility from the moment of delivery.
Any defect/reservation identified at the time of delivery (including any late delivery, missing or damaged Product) must be fully and accurately noted by you on the delivery receipt issued by the Carrier when handing the Product(s) over to you.
Any inconsistency in the delivery of the order must also be reported to Customer Service by email (abrilfrancosalerm@gmail.com.com); You must, at all times, send evidence of receipt of your order, as well as the order number assigned during your purchase.
So, for the purposes of these Terms of Use, it will be understood that the "delivery" has occurred or that the order has been "delivered" at the moment in which you or a third party indicated by you acquire material possession of the products , which will be credited by signing the order receipt at the agreed delivery address.
a) General information
The Products and services offered on the Site are only available for delivery in the fifty 50 states of the United States of America (with the exception of Puerto Rico).
Orders will be delivered within an estimated period of three (2-5) business days. It is specified again that an order will not be shipped unless there is confirmation of payment and product availability.
Notwithstanding all of the above, in certain promotions or campaigns such as Black Friday or Christmas and in new product launches, the delivery time may be affected and delays of up to 15 business days may occur.
Business days shall refer to any day other than Saturday, Sunday, or officially indicated non-business day. In any case, an order will be delivered within a maximum period of thirty (30) days after the day following order confirmation, subject to full payment of the price, the availability of products and the acceptance and compliance of these Terms of Use.
If it is not delivered within this period, you will have the right to cancel your order in accordance with the terms established in the "Late delivery" section.
The products will be sent by post or through the chosen Courier service, as the case may be and/or according to the delivery options selected or available in your area. In the event that, during the scheduled delivery process, you are not at the address indicated for delivery, the Carrier will leave a delivery notice in your mailbox whenever possible, and you must contact the Carrier to reschedule the delivery of your order. However, if you do not contact the Carrier, the latter will make another delivery attempt, on the date and time that it determines at its discretion.
The carrier, therefore, will make 2 attempts to deliver the package, in case none of those attempts is favorable, the package will return to our distribution center and, after contacting you, its delivery will be scheduled again, and any additional shipping costs that may be generated will be passed on to you.
b) Late delivery / loss
In case of late delivery, that is, thirty (30) days after the order confirmation, you can cancel the order, as well as receive a refund of the total amount of your order (including shipping costs), by contacting Customer Service.
Also, in case of loss of the order during the delivery process, you will have the right to request the cancellation of the order, as well as receive a refund of the total amount of your order (including shipping costs), via the same payment method used in the moment of making the purchase, except when it is proven that the loss, loss or impossibility of delivery resulted from causes attributable to you.
We inform you that, if the system is enabled in your delivery area, you can track your order through the Carrier's tracking system and/or through our Customer Service.
c) Receipt
A delivery will be deemed to have been completed as soon as the Carrier makes the Product(s) available to you or to a third party designated by you, at the address registered at the time of purchase.
It will be your responsibility to verify the compliance and integrity of the Product(s) delivered immediately after receiving it(them). The products will be your responsibility from the moment of delivery.
Any defect/reservation identified at the time of delivery (including any late delivery, missing or damaged Product) must be fully and accurately noted by you on the delivery receipt issued by the Carrier when handing the Product(s) over to you.
Any inconsistency in the delivery of the order must also be reported to Customer Service by email (abrilfrancosalerm@gmail.com.com); You must, at all times, send evidence of receipt of your order, as well as the order number assigned during your purchase.
So, for the purposes of these Terms of Use, it will be understood that the "delivery" has occurred or that the order has been "delivered" at the moment in which you or a third party indicated by you acquire material possession of the products , which will be credited by signing the order receipt at the agreed delivery address.